Effective Date: September 2026
North Star Home Care (“we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of personal information in compliance with Alberta’s Personal Information Protection Act (PIPA).
- Use and Disclosure
Your personal information is used exclusively to provide home care services, communicate with clients/families, and process invoices. We do not sell or trade personal information. Information is shared with third parties (such as Alberta Health Services or health professionals) only with consent or as required by law. - Website Data & Analytics
Our website uses cookies and Google Analytics to collect standard traffic data (e.g., pages visited, browser type) to improve user experience. No identifying personal health information is captured via website cookies. - Information Collection
We collect personal and health-related information necessary to assess, coordinate, and deliver home health care services in Calgary. This includes client names, contact details, medical history relevant to care plans, and billing details. - Safeguards & Retention
We enforce physical, administrative, and technological security safeguards to protect your data against unauthorized access, loss, or disclosure. Personal information is retained only as long as necessary to fulfill care standards and legal obligations. - Privacy Officer Contact
To request access to your records or inquire about our privacy practices, please contact our Privacy Officer at:
Email: info@northstarhomecare.ca
Location: Calgary, AB